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CASE STUDY · JEWELRY

A gold savings app for a jewelry group's two brands

We built iOS and Android gold savings apps, plus a staff portal for each brand, for two brands of a jewelry retail group in Malaysia. Each brand has its own deployment and database, from one codebase.

CLIENT
a jewelry retail group in Malaysia, two of its brands
BUILT
customer apps for iOS and Android, plus a staff portal for each brand
LIVE
August and September 2026, then handed over to the client
MOVED OVER
1,200+ customers and 11,000+ payments from the old records
Aurum demo overview: the customer app's home with today's 916 gold rate and 16.192 g of gold savings, a one-time code for counter redemption and the gold price history, in front of the staff portal's end-of-day report
App and staff portalDemo data

The plan it runs

Customers commit to a fixed amount each month. Each payment buys 22K gold at that day's rate, and the grams are recorded. After 12 payments the plan matures, a 13th-month bonus is added, and the customer collects their gold in store.

Aurum demo app screens: the customer home with today's 916 gold rate and total gold savings, the gold schemes list, and a new 12+1 monthly plan
Savings and 12+1 plansDemo data

Before

Customers paid at the counter, and the records lived in spreadsheets.

What we built

  • Pay from the phone through FPX, Malaysia's online bank payment system. Each payment shows the grams of gold it bought.
  • Buy gold by the gram outside the plan, at the day's rate.
  • National-ID identity checks, and login codes sent by WhatsApp.
  • Collect in store: the customer picks how much gold to collect, shows staff a one-time code, and a manager approves.
  • Referral points and payment reminders.
  • A staff portal for customers, payments, collections and the end-of-day cash report.
Aurum demo app screens: paying a scheme instalment by FPX with swipe to pay, then the payment-done screen showing the grams of gold added
FPX paymentDemo data
Aurum demo app screens: the customer picks how much gold to collect, shows staff a one-time code, then waits for a manager's approval
Counter redemptionDemo data

Decisions worth copying

  1. 01

    One codebase, a separate deployment and database for each brand.

  2. 02

    Each plan keeps the rules it was created with, so changing the defaults later never rewrites an existing customer's plan.

  3. 03

    The client owns everything. The managing director owns every account, with a written handover covering accounts, environments, backups and open items.

Aurum demo staff end-of-day report with the cash float, zero variance and money in by payment method
End-of-day reportDemo data

The gold savings app demo film and screens (demo brand, demo data).

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